This company no call/no showed me 3 times, which delayed a heating repair by over 3 months. When they finally did come, they found that they had originally misdiagnosed the issue and the fix they did (replacing the heat exchanger) did nothing, wasting another several weeks. They finally refunded me at that point, but since this repair was part of a real estate deal, I got stuck with the bill to replace the furnace altogether (I used a different company of course). They were also extremely rude and disrespectful to me during the whole process, and were not apologetic at all for the no call/no shows. They claim that they’ve “fixed their issues”, but any company run by someone that is so rude and has so much turnover (the original cause of this issue) is a huge red flag. It seems like the poor service of this company is a recent issue which is unfortunate, so please be wary of this company.
We looked at reviews online and chose to get an estimate for a new furnace from Mountain Heating and Cooling. Matt was very responsive on giving us a quote and Jack and Mason were very professional while installing our new furnace. Highly recommend.Larry and Jo H.
I had Mountain Heating come out to service an A/C unit that was not functioning properly. The technician Joe showed up on time and was outstanding throughout the duration of the service. He walked me through everything he was doing, all of the options we had for repair, as well as options moving forward for system maintenance and eventual replacement. I would highly recommend using Mountain Heating and Cooling and requesting Joe as your technician.
Can't recommend this company enough. I've been in the Gallatin Valley about 30 years and have not met a Plumbing Technician as good as Debbie Irwin. She knocked out a tricky job quickly and efficiently!! Beyond that, she did so with great respect for my family's unique situation. 5 Stars for Mountain Heating and Cooling and 5 Stars for Debbie!!!!!
Can’t say enough about the great job that Mountain Heating and Cooling did on my A/C instillation. Todd and Mason did an excellent job, were super friendly, and worked tirelessly on what was a difficult install. Their knowledge and craftsmanship definitely showed in all that they did and I enjoyed their sense of community. Everything turned out awesome. I highly recommend this company and will continue to use them for my HVAC needs.
Great service from Tim. He was knowledgeable, friendly, and helpful. Would definitely recommend.
Being new to the Bozeman area, I asked others for their recommendations of reliable companies to install an A/C system. Mountain Heating and Cooling was highly recommended for their reliable service, clear communication and excellent customer service. I wasn't disappointed. From Matt who provided the estimate and answered my questions to Jack who did the installation, I have been extremely satisfied. Jack communicated throughout the installation and left the area clean after completing the job. He took the time to explain the operation of the system to me and ways to keep it operating efficiently. My air conditioning is working great and I am very satisfied with my choice of Mountain Heating and Cooling.
Everything about this experience was outstanding! Matt was our salesperson--very personable and thorough in explaining choices and systems. His quote came soon, we made our choice, and installation was just when we hoped. Andrew, who was a delight, notified us, arrived right on time, and did a great job of installing and cleaning up after. Matt checked in on situation as installation was being done. Josh, the electrician arrived mid-morning--was super friendly, helpful and efficient. Andrew came back to make sure all was in order and showed us how to work the remote. The Mitsubishi system is very quiet and cools the bedroom in no time. We highly recommend Mountain Heating and Cooling!!
Wow, these people did an absolutely fantastic job. We had 2 Mitsubishi internal mini-spilt heads installed, driven by a single LARGE external main unit. It was a non-trivial installation, involving one large, angled run from the outside unit to the larger of the 2 internal heads. The installation is beautiful: the outside coverings look like they were designed as an original part of the house! The guys working on the project were VERY nice, happy, respectful, PROFESSIONAL, and extremely careful not to make any mess whatsoever on the inside (or outside) of our home. The actual Mitsubishi units work extremely well: they had the whole big upper living area and bedroom cooled down within an hour of installation. Amazing. And surprisingly quiet. Whew.
Just had our AC installed from Mountain Heating and cooling! Matt helped me with scheduling and pricing options and worked with me to make sure I could find the most affordable option. Jack and his partner installed my unit and they were super nice, respectful and easy to work with! I'm excited to not be sweaty in my own house this summer!!
Quick to get scheduled and actually show up! Jack was very personable and efficient. Answered all questions and was professional. Thanks again!
Every contact I had with an employee of Mountain Heating & Cooling has been positive. Matt came out and explained which type of a/c unit would work best for us and why. Andrew Gould and Mason Kolda arrived on time to do the installation and worked efficiently to get it done. They were polite, helpful, funny and really thorough in both explaining to me how the controls/unit worked as well as their clean up inside our house and outside. Andrew even vacuumed my stairs for me. That's great customer service! I got the referral for Mountain Heating & Cooling from the Mitsubishi website when I was researching a/c units for homes without forced air heating. Mountain Heating & Cooling is a Diamond Contractor endorsed by the Mitsubishi manufacturer and therefore comes with a bit longer warranty than using a different installer. Who could argue with that endorsement? Now I will also be using MH&C not only for my new a/c unit, but any time I have an issue with my heat system too.
Debbie Irwin was our tech and she was great. Efficient, professional, and aware of our system's needs. Really a great company.
purchased an a/c system ,and had an exceptional experience. office personnel were friendly, and the installer jack petty was very knowledgeable and efficient with his time. we would recommend mountain plumbing and heating for everyone
So far, so good! We recently had an AC unit installed. From the owner Corey down to our excellent installers, Andrew and Mason, the service was fast, professional, and friendly. The weather hasn't been hot enough to turn on the unit, but we are excited to see how our Trane unit performs. Thanks, MH&C!
Steve and Debbie were amazing! They were very helpful and knowledgeable in my maintenance program. They went out of their way to help answer all questions and helped me with preventive maintenance insights. Need more like these 2 out there for sure.
The technicians are always very helpful and do a great job as does their Admin! They're always on time and very helpful in walking you through what they are doing while letting you know ways to maximize the systems effectiveness and reduce strain on the HVAC.
The entire experience with Mountain Heating and Cooling has been first-rate. From the initial meeting with Matt, our salesman, to the completion of the A/C installation with Todd, it couldn't have gone better. Thanks for your expertise and your professionalism. A pleasure doing business with you.
Good service and very professional work. Shawn was great to work with. I would highly recommend this company.
Recently my heater went out. Todd & Mason installed a new unit. They were professional and helpful. Pam initially was able to diagnose the issue of a cracked heat exchanger after several service calls. I appreciate the attention to detail and thankful to have heat again.
We had our annual service performed on our gas fireplace and furnace and were able to get in for an appointment quickly. Debbie took care of us today and was very thorough and friendly. You also were highly recommended by our realtor as well. I will be using your services in the future and also highly recommend!
Mountain Heating & Cooling came to the rescue when we woke up to 6" of snow on the ground, and a HVAC system blowing cold Air. Tim was there within an hour (on Saturday) assessed the situation and systematically walked me through all elements of the system, as well as what the current issue was. As it was the weekend, it took a few days to get the part, but he was back as soon as it got there and remedied our issue. He was not only quick and efficient, but kind and educated me on my homes systems and maintenance. I would recommend their service to anyone!
I called in with a broken furnace in the middle of winter. They made it a priority to come right out. Debbie was my repair technician. She had my furnace up and running in a hour. She was on time, professional and really knew her stuff. Thanks Debbie for your great service. You’re the best!
My tech guy, Toby, installed my heating system and then explained how it worked. He was friendly and professional in every way. When I had trouble understanding the thermostat, Matt in their home office patiently worked me through my problem. I would definitely use this company again.
Highly Recommend Matt, Andrew and Jack from Mountain Heating and Cooling.Recently had Mountain Heating & Cooling install an AC system for our home. Matt Wenger did a thorough review of our duct work and provided insight on what we needed to change, which is why we chose them. The install went great, where Andrew Gould and Jack Petty were fantastic and even addressed a few extra issues with the furnace and ductwork that were concerns for me. They completed the job quickly and left the furnace/AC area cleaner than it was when they arrived.
The installation of the AC unit was completed in a timely and efficient manner by Steven who is a knowledgeable professional with an engaging and friendly personality. I could not be more pleased with the work that was done or the manner that in which it was done.I was so pleased with the previous AC unit installation in the guest house that I decided to used Mountain Heating and Cooling to install AC units in the main house. Andrew and Todd completed the job in a timely and efficient manner. Working with Mountain Heating and Cooling from estimating and scheduling to completion of the work has been a pleasure.
Easy, ahead-of-schedule, and professional process from the detailed quote from Matt to the install performed by Andrew & Jack.
We needed a new furnace for our rental home and called Mountain Heating. A technician came out and gave us an appraisal of our current system which was 40+ years old. I then spoke with Matt and he provided me with all of the information I needed to make the right decision on a reliable and affordable furnace. The installers were on time, professional, and courteous. I think the basement was cleaner after they left than it was when they arrived. I received a call before each appointment to confirm the time and that they were on their way. This was extremely helpful as I had to travel to the home that was having the work done.Their work appears to be top notch and the system now runs smoothly. I am glad that I chose Mountain Heating and you likely will be too. I wish all service-oriented companies worked in the same manner.
Prompt communication, knowledgeable, fair pricing for a quality solution
We were pleased with our first service appointment with Mountain Heating and Cooling and wouldn’t hesitate to use them again in the future. We were scheduled for service with a timely reply to our online inquiry. Nick, the technician, was thorough and answered all our questions.
I recently had Mountain Heating and Cooling install a new air conditioning system in my home. From the beginning, with my consultation with Corey, this company was most professional and helpful every step of the way. Josh, Jack, Nick, Matt and Debbie were so thorough, helpful and considerate. Every employee that came to my home was very conscientious, from wearing masks to laying down carpet for every step they took in my home. I would highly recommend Mountain Heating and Cooling for any of your heating and cooling needs. Additionally, they were patient with any questions or concerns I had regarding my new system and new digital thermostat. It was a great experience with this company and their engaging personnel.
I was disappointed that our two year old Trane heater developed problems so soon. To compound the issue, it stopped working over the New Year holiday and we were unable to get it repaired for four days. Nick Kover, the technician, was unable to reach customer support because of the holiday. Once he was able to communicate with support, and after careful deliberate testing and analysis, it turned out the thermostat was faulty. Nick did a great job, and worked diligently to get the system working again. Thanks Nick.
The people at Mountain Heating and Cooling responded very quickly to my plea for help when my furnace would not work in Montana winter temperatures. I had to have two visits. Both Tim and Nick were excellent. Nick had to come out at 9.00pm at night and was a delight. Needless to say, I am warm again. Very pleased with their prompt and professional service.
My entire experience with Mountain Heating and Cooling was wonderful. I called to get information on having a humidifier installed and Debbie was very informative and booked my install right away. My technician Steven did a great job installing my new humidifier, he was very professional, efficient and knowledgeable. Thank you so much Mountain Heating & Cooling!!!
Great service! Came to our house within hours of calling. Huge shout out to Nick K - he was professional, efficient, and all around pleasant to work with.
Great communication and service! Steven came out to replace a part on our furnace and talked us through how everything worked, what the new part did, and answered all of our questions.
Mountain Heating is the best! I interviewed many HVAC companies in Bozeman and Belgrade and I am so happy I chose Mountain. Jack Petty did my gas furnace fall inspection and I was very pleased with his work ethic and he explain every thing he was doing. He talked to me about adding a air "scrubber" also and we are considering that addition before next summer for air purification from the wildfire smoke. Debbie is great to work with in scheduling our annual inspections and additions to our system. Thank you Mountain Heating and Cooling!! Nancy B.
From the proposal to completion of the installation and system adjustments, we are very happy with our new mini split heat pump system from Mountain Heating and Cooling. Matt answered all of our questions before purchase, Debbie got our project scheduled shortly after our acceptance and Andrew and Steve worked hard to get our system installed with the least disruption. We would highly recommend Mountain Heating and Cooling to anyone looking for Mini Split AC.
I had a sewage spill and flies in living area including ducts. Monarch heating/cooling were replacing duct cleaning equipment. Mountain heating and cooling was the only company to offer help. Everyone else showed no interest in helping this urgent need. Thank you Deb for listening and adjusting your schedule in a very professional and compassionate way. Premier heating and Buffalo restoration were booked and offered no help.
Fast, reliable and knowledgeable service. Nick was great!
We are very pleased with our mini-split purchase. We worked with Matt to get the right solution for our situation. Steven and Jack did an excellent job installing the system. The office worked well with us. I have recommended Mountain Heating and Cooling to several people. We will use them again.
We had previously used this company to install an air handler for ourboiler heat system. We wanted air conditioning after this very hot summer but didn't think it was possible to put one in. Matt Wenger came out and said it was possible and gave us a quote.Steve Sullivan and Andrew Gould came and installed the AC unit as soon as a compressor was available. They were all very knowledgeable andprofessional and the AC works fine. We recommend this contractorhighly.Marcia and Chuck RachesBozeman, MT
Mountain Heating and Cooling installed a ductless AC system in our house. They are unbelievable! Andrew and Steve did an amazing job - on time, fast, and spotless clean-up. They are like the companies in the "good 'ol days" that actually care about customer service!! Don't hesitate to call and use these guys for anything you need. They will bend over backwards to do what needs to be done to leave you a happy customer. You won't regret it!
Terrific. Friendly and professional. They did everything they promised and they did it on time. Patiently answered all my questions, I couldn''t recommend them more highly
Andrew and Jack installed new gas heater in our garage and provided excellent service!! Highly would recommend this company!
They were able to fit us in at very short notice—2 days. Nick Kover called ahead of time and showed up on time. He was professional and managed to do repairs and service both the furnace and gas fireplace, while he was here. Very pleased.
Again I am so impressed with the service provided by Mountain Heating and Cooling. Recently we had Nick service our HRV unit. Nick is a very thoughtful and courteous individual and there is no question of his ability and understanding of the equipment he services.
Had a great experience with the sales team as well as the install crew (Steve S and Andrew G) were great to work with. I'd very much recommend Mountain Heating and Cooling!
Matt was the consummate sales rep. He is knowledgeable, personable, and efficient. He answered all of my questions and he responded quickly to all of my emails. Stephen and James did the install-quick, very efficient, communicative, and very friendly. Stephen let us know every step of the process and they installed the system in a VERY timely manner. The system works great and the entire experience was fantastic! Very happy with the company and the employees all around. THANK YOU SO MUCH!
Andrew Gould and Steve Sullivan installed ductless AC at my home. They arrived on time, finished early, worked professionally and quietly and were altogether pleasant and responsive. Couldn’t be happier.Also want to give a shout out to Matt Wenger, who was my consultant/ salesperson. He also was very pleasant, knowledge and not at all pushy. Was readily available for any questions. Great experience with this company.
Matt came to my house to analyze my space and find the right ductless unit for my house. Within a couple weeks Steve and Jack came to install it. They were very knowledgeable and professional. The whole experience was as good as it gets. This company is very service oriented.
Andrew and Steve were courteous, affable, and competent. From what I saw of the task, I was quite amazed they completed installing our central air in a single day. What more could one ask? In our experience, MH&C is an excellent source of HVAC expertise.
Andrew upgraded our air purifier and repaired furnace vent in a quick and very professional manner. It is a pleasure to work with him.
A YEAR AFTER:Changing my rating to two stars which is a shame.Pretty sure our humidifier adjuster doesn’t work, and found out that they installed our ac unit pad outside on top of a sprinkler head without shutting it off. Make sure you watch them with installation.—————————————————————————There’s a reason I’m giving this company a 5 star review and I assume it’s the same reason other people have as well.The quote was fast, provided with multiple options and all questions we had were answered thoroughly. I want to give the guy that came out some credit but for the life of me I can not remember his name, but every interaction I’ve had with the employees was positive. The quote was also cheaper than some companies that took weeks to get back to me. Other companies didn’t get back to me at all.When the team got out to our house they wasted zero time getting to work. They scattered and did a great job, you wouldn’t even know they were there if you couldn’t hear the tools. Steven did a great job, he stayed on task, very polite and answered questions on the follow up appointment. Everything’s been working great.Great company, glad we went with them instead of other companies that seem like they really don’t care if they have your business or not.
Matt Wenger did an excellent job evaluating our home and cooling needs. Andrew Gould and Jack Petty did the actual installation and were knowledgeable, highly competent and personable. They explained the operation of the system and patiently answered our questions. We highly recommend the mini-split ductless system and the company.
We loved working with Mountain Heating and Cooler! They were extremely helpful, prompt at responding, and very friendly. Andrew and Steve installed our unit and they were so helpful and professional. We would recommend these guys to anyone interested in heating and cooling services
Highly recommend Mountain Heating and Cooling. Andrew and Steve installed the HVAC and were very professional and courteous. Matt, provided the initial contact and bid, was also very helpful and responsive. It was like the old days when companies paid attention to customer service, which can be very difficult to find in Bozeman. It you want outstanding customer service and quality work then go with Mountain Heating and Cooling.
Everyone from Debbie in the office, to Josh as a troubleshooter, to Jack, Andrew, and Steve who have installed for us..these folks are professional and always work hard to get us taken care of in a timely manner, no matter what we've used them for (new furnace, new thermostat, duct cleaning, furnace maintenance also). They are our go-to for everything having to do with our furnace and AC and we never feel disappointed.
Andrew Gould and Steve Sullivan did excellent work when they came to Wildflower Coffee Co. They were considerate of working around me while I was busy working. They were very polite and so helpful! So thankful for Corey and these guys!
Scott and Andrew we here for our annual AC maintenance check. They were friendly, thorough, and quick. That arrived early. We were happy with their service.
Mountain Heating and Cooling demonstrated some of the best customer service that I have experienced in Bozeman regardless of industry. I was faced with bit of an urgent issue and they were able to squeeze me into a tight schedule the day of my issue. The technicians I worked with, Andrew Gould and Scott Marsh, were awesome from start to finish. They were on time, professional in appearance and their communication, and did a quality job and had our system back to normal in under a day from start to finish. Andrew was also transparent about different routes we could take for repair, along with benefits and risks of each, and didn't try to just push me towards the most expensive solution, which is rare to find in the service industry. I would recommend Mountain Heating and Cooling to anyone and they will be my first choice should I need work done again.
Andrew and Scott were great!They showed up on time, were courteous, professional and knowledgeable.I would highly recommend their service to anyone.
Jack, Steve and Andrew made our install a piece of cake!! Very professional, on time and conscientious of pursuing thoroughness and quality work. We appreciated Debbys great follow up and follow through.
Andrew and Scott were very knowledgeable professional and did great service. Our A/C is fixed! I have worked with Corey in the past and this company is awesome. One of the few service companies in Bozeman that takes customer care seriously.
Andrew Gould and Scott Marsh visited my home and performed an analysis of the cooling system which was not working . They were very professional in their appearance and demeanor and their work. Andrew quickly diagnosed the problem with my system and gave very informative and well-reasoned analysis of the problem and my solution options. I was very impressed and satisfied with their work and their visit. I would recommend their services without reservation.
Steven was super thorough and answered all my questions with the install. Loving the AC, just as summer is getting started! Thanks Mountain! Everyone made it easy, from Matt with the initial estimate/walk through, to the office's scheduling, and the great install with Steven. Very professional... probably the reason they've been around for 40+ years.
Steve gave us absolutely stellar service. They were on time, extremely competent and easy to work with.
I would like to share my recent positive experiences with the purchase and installation of a new furnace and air conditioning system from Mountain Heating & Cooling. Debbie Irwin answered my initial phone call requesting a quote and continued to provide professional/courteous answers to subsequent scheduling and logistic questions throughout the process. Corey Johnson, owner of the company, came to my home to gain an understanding of what was needed and the budget I had to work with. Steve Sullivan and Todd Camp were able to remove the old system and install the new in one day. I'm still amazed at how clean they left the site and how well the system has performed! Josh Howery and Matt Wenger both came to my house to check on the installation and provide support throughout the day of the project. Josh even brought pizza for Steve and Todd as they worked overtime to complete the one day install. There are others on the team that I may have missed but all were professional and helpful in their various capacities. I highly recommend the entire team of this company!
The first time they came out to look at the system a couple years ago they were fast and efficient. This time we had an issue with our heat pump and the tech was completely befuddled. He spent about 20 minutes there before he told me he had no idea what the problem was. To be fair this was an older thermocoupled heat pump so he probably did not have the right skill set. We called a different service and they came out, tested the system and diagnosed the problem. Hated to spend $130 for a non answer.As an addendum to this review, MHC contacted me after the review and refunded their fee. They were very professional about their lack of ability to service this particular unit. I give them high marks for making this right.
On Super Bowl Sunday our furnace stopped working. We called Mountain Heating and Cooling and Andrew arrived to diagnose the problem in just 45 minutes. The house was getting cold and we were expecting below zero temperatures. Unfortunately the furnace could not be fixed that night but Andrew left us with enough space heaters to keep the house warm. Brian returned the next morning with a new furnace that was installed by the end of the day. We appreciate the prompt service , quality product and friendly knowledgeable people. Mat came over 2 weeks later to make sure we were satisfied and to answer any questions we had. We constantly recommend Mountain Heating and Cooling to all our friends!
We had a Mitsubishi Split Air Conditioner installed in 2016.Mountain Heating and Cooling chose just the right unit for our needs.It makes our house so much more comfortable in the summer.When we had trouble with it this year they came right out and fixed it.Everyone that works there is efficient, professional, and provides great service. We highly recommend them.
Bath water would not turn off. I called Mountain Heating and cooling. + Plumbing . Brian showed up in 15 minutes. He was very professional. Fixed the problem in under 1 hour.I have used this Bozeman Company 3 times and have been over satisfied with all they do. I recommend this company to everyone.Doyle
Fantastic! Their wisdom, kindness and humor made it a fun experience. I was a last minute rush and they made it happen. Highly recommend.
I would recommend them to anyone. Andrew wasthe tech that came and found that I had a Crack in my heater. Debbie worked beyond hard to help me get all the paperwork for my new furnace. She also made sure the furnace got ordered right away. Everything was done in a week. Josh the install manager was amazing in making sure it got installed right away when they got the heater in. Josh and Todd installed it for me, and they volunteered on their day day off to come get it put in for me. Everyone at mountain heating and cooling were there for me and my kiddos when we had no where else to go. Thank u so much to all the wonderful people that made sure it got done so quickly and efficiently. U guys r the best!!! Thank u so so much.
The service provided by Mountain Heating and Cooling is clearly outstanding across the board. I want to express my great appreciation to DEBBIE and KATHY in the office. Their support was exemplary. ANDREW came to our residence and was competent, kind, explained issues in easy to understand ways, thorough and fixed the problem. He is an outstanding representative of your company. Additionally, NICK returned my call this morning when the furnace failed again when I made an emergent call for help on a Saturday when the morning temperature was -15 degrees F. We sorted out the problems and Nick was very reassuring. Very helpful indeed.
Our heating system went out and the temperature was -17. They worked us into their schedule and even offered to bring us space heaters. Brian Smith arrived and he explained in detail the repairs, he was extremely professional and he did an excellent job! I would definitely recommend them!
I recently purchased a "smart" thermostat and installed it. Worked great except that I could not get it to run the "fan" only. So I called Mountain Heating from whom we bought our furnace. Yesterday, Feb. 3, a technician, Nick Kover, from Mountain Heating came to the house to fix the problem. He was great!! He cleaned up the wiring, and had the system working in a half hour. I was very pleased, especially with Nick. I would absolutely use Mountain Heating again and ask for Nick. Thanks!
I cannot sing the praises of this business enough. They installed a new hot water heater and a boiler last year (2018) during the winter when we had no Heating. They saved our family and our pipes from the cold. A year later they came out to do a FREE service check, bleed some air out of the system, and make sure everything that was still working as intended. Chris was a pleasure to work with and so was the receptionist. You guys will always be my go-to for heating and cooling. Thank you so much for making this a painless process. Would rate higher if I could.(2021: boiler and water heater still going strong!)
We had a new furnace installed by Steven Doty and Todd. A great experience. They were friendly, polite, and very professional. Always called before arriving to the house and cleaned up nicely after the project. Steven spent a lot of time explaining our new system to us. No question went unanswered. From the beginning of the project to the end everything went smoothly. Great guys and product. I highly recommend Mountain Heating, Steven, and Todd.Gayle and Barry
I came home yesterday to find my heat stack bent over on my roof (from high winds). I called and Andrew was able to come over this morning. He got up on the roof, assessed the problem and took care of it. He checked everything that might have been affected by this issue and made appropriate recommendations. He was quick and thorough and extremely polite! And he masked up - THANK YOU Andrew!! Great job!!
Mountain Sheet Metal Heating & Cooling is the best in Gallatin Valley. We have used their services multiple times over the last few years. They are always friendly, knowledgeable and professional...absolutely 5 stars! The entire staff is A+! Recently, we had to unexpectedly purchase a new furnace. The staff was on it! Everyone involved from the scheduler to the technician made the process quick and seamless. Debbie, Matt and our technician, Steven D. went out of their way to meet our needs and make sure we were satisfied customers. We would definitely recommend Mountain Sheet Metal Heating & Cooling!!!
Impressed by work ethic & duct artistry of crew (Brian & Co)... went above & beyond to fix some out of scope items as well as correct the customer experience after the project went sideways. they brought in their A-Team to fine tune the new furnace.make sure to ask questions about tie-in of older AC unit and get clear documentation.
I had a wonderful experience with Mountain Heating & Cooling. I reached out to several other providers before them, and received no responses. I submitted a request for service with these guys via their website and received service the very next day!Sabrine took great care of me on the phone (perfect blend of professional and personal), and Nick thoroughly inspected/maintained our furnace and ductless fireplace, offering patient answers to all of my questions along the way.I highly recommend these guys and am glad I found them, thanks to other Google reviews. If you have a good experience with them, please offer your support by leaving a review. Cheers!
Nick Kover responded to a NO HEAT emergency this morning. Mask on, booties on, repair done within 3 hours of my call to Debbie. Amazing service. Very professional. Thank you!
Being in property management we use a lot of heating companies. I’m beyond impressed with Mountain Heating and cooling! Nick Kover helped me with an after hours heater fix and the bill was not ridiculous! He was friendly and easy to deal with. I will be using them as much as possible!
Service man Nick was prompt, professional and courteous. Will definitely recommend to friends and neighbors.
They saved my bacon. I needed some custom sheet metal work done to install an electronic air cleaner and my other vendor couldn't do it. Bryan came right out fabricated and installed it for me. Well done! Thanks.
Fast, friendly, professional, and highly responsible about COVID safety measures. I would strongly recommend to anyone.
Nick was very professional and friendly! He was informative when I had questions and was able to get my furnace up and working again! Thank you so much! I would definitely use their services again!
These guys were awesome. From scheduling the appointment, to diagnosing my problem and making important professional recommendations, I can't stress how excellent the service is. What a pleasant surprise! Perhaps I'm jaded, but I am just not used to friendly, competent service anymore :).
Todd cleaned the ducts and vents, got the job done in a timely matter and great conversation. Nick fixed the igniter on the furnace, super quickly and made sure nothing else was wrong!! Great people, great company work ethic!
I have my furnaces serviced by Andrew . He was great . He explained the whole process cost before he performed the service . It was a great experience .
Steven & Todd did an excellent job installing our new furnace. They were professional, courteous & finished the installation ahead of schedule. They also answered our questions about our new system.
Brian Smith the Master Plumber was my service guy, accompanied by Josh. They were very knowledgeable and took the time to explain the issue as well as offer options. While Brian was working, Josh helped troubleshoot another problem unrelated to the service call, pro bono.They both take pride in their diligent workmanship and did more clean up then was necessary. Totally satisfied & can highly recommend.
We are very pleased with the professionalism of staff and quality of service. Nick, our service tech, did and excellent job.
I received responsive and professional assistance from Steven (and his assistant, Brian?) and also from Matt. Thank you!
I recommend you do research before you buy a product from Mountain heating and cooling. They will not tell you that they mark up the price almost 3 times what you can buy it in a store. Even with the labor included they charged us $825.00 for a faucet we could have gotten less than $300.00 on Amazon. We learned a lesson the hard way.
Great experience. It's very easy to schedule an apt. You can do it online but I went old school and called them. My call was answered promptly by a very friendly member of the team. I feel bad I don't remember her name but she did a great job and I was actually surprised how quickly they were able to fit us in. We ended up having two issues that they helped us with. The first was HVAC maintenance where they cleaned out our system and did an air quality test. Just a heads up those cottonwood seeds can clog up your AC if you didn't know. During our HVAC maintenance they found our hot water heater was leaking and so the next day another team member came over to fix it. Both guys that came to my house were super friendly and very professional.
Brian and Nick were amazing and so helpful. Both of them were very professional and explained everything they were doing and why. Thank you again!!
We couldn't be happier with our air conditioning installation by Mountain Heating and Cooling. Steven D, Brian B, and Todd were incredible to work with and worked tirelessly to install a system in a challenging environment! Corey and team were amazing to work with from start to finish, and the only regret we have is that we didn't do this sooner! We cannot recommend them enough! Amazing service and excellent value!
MH&C pretty much just replaced the works (furnace, A/C, Humidifier, CleanEffects). I had some fundamental issues with the old system that they diagnosed and fixed up with the new install. Very satisfied with the knowledge and service from everyone. The install took a couple of days and Steve did an amazing job. He was very knowledgeable and answered all my questions. The sales process was pretty easy as well, I pretty much requested changes till the bitter end. Thank for your patience Matt!
Nick from Mountain Heating and Cooling provided thorough and competent maintenance service for our home’s AC and Heating system. I appreciated how respectful he is of being clean and tidy in our home and also for wearing a face mask for our protection.
Great bunch of guys. Asked all the tight questions. Highly recommend. Steve was always on time and did wonderful work. He took time to answer my many questions.
Andrew, our Service Technician, showed up on time and did a great job of quickly diagnosing our problem. He explained the situation and recommended a course of action. He was very polite and friendly and answered all of the questions that we posed to him. Andrew made us feel confident that we were getting professional service. A very good experience for us. Thank you!
Todd and Andrew were very thorough as they identified our issues and then quickly resolved them. We were extremely happy with the service they provided.
Love these guys. Very knowledgeable. They identified an issue that had been going on for years that other professionals missed. Well worth it.
Everyone at the company was helpful, friendly and patient with me. I asked for a bunch of quotes and they provided every one without complaining. The installation team showed up right on time and did a great job with the installation. They had a part that had been damaged in shipment that they worked around and got a new one the same day. The guys were professional and performed high quality work in addition to being very personable and polite. Thanks for an easy experience and a high quality install!
We had Brian come out and check on our water heater; not only was he professional, Brian was extremely informative as well! He did an impeccable job on the water heater and went above and beyond in explaining the things he was doing and why to a first time homeowner. Thank You!
Excellent company, and I have always had great experiences with them. I highly recommend Mountain Heating and Cooling!
The mark of a great business is when they value the smallest jobs as much as the largest ones. I had a tiny sheet metal job that they happily took on and promptly completed for a very fair price. With that kind of attitude they will always be successful.
I've been noticing a smell in the house during the last year. I've had the plumber out to check all the plumbing stuff, it appears that is okay. So I called in Mountain Heating to check the humidifier and air purifier. Andrew had some good ideas about what was causing the smell and we are trying a few things to see if the situation goes away. Andrew also did the maintenance check on the A/C while he was here, everything is fine.
My husband and I had two Mitsubishi mini-split wall units installed in our great room and a ceiling unit in our master bedroom. We were impressed first of all by the knowledge and professionalism of Corey in bidding our job and working with us to understand which features were most important to us to be sure we would get exactly what we needed and wanted. He responded promptly to all of our questions, which we really appreciated. When the actual installation began we met the lead installer, Steven, who ran the job smoothly and professionally for the duration of the project. Steven and his wonderful crew (Todd, Bryan and Steve) were courteous, cheerful, helpful, and considerate of us and our home. They all wore face coverings during the job since we were in the middle of the corona pandemic. We would not hesitate to recommend Mountain Heating and Cooling to anyone and everyone! They also recommended an electrician to us (Josh Brandl) who, along with the others, was hard working and very professional.
Maintenance and service done well. Great communication throughout the process. Due to Covid-19, service tech was masked and gloved - appreciated that!
Andrew was very professional. Explained what he was doing and why. When he was going to be a little late, he called ahead to let me know. Continued with the job until he solved the problem,
Classic, old fashioned and attentive customer service. We manage 15 vacation rentals and are absolutely glad we switched to this company. You should do the same. Brian, one other's their plumbers is cordial, communicates well and seems very efficient and knowledgable.
Thankful to have my Trane Clean Effects air purification system installed from Mountain Heating and Cooling. Pleasant points of contact all the way through and fair pricing. Thanks!
Nick did a fantastic job coming out here and getting our furnace to work again. Not to mention taking my call on a Saturday!
Josh is EXCELLENT and so is Brenda. I am impressed with the excellent service and integrity from them.
Great company to work with. They are organized, professional, and do good honest work!
They did an amazing job and went way above and beyond. I will be using them for every future project and can't say enough nice things about them. Highly recommend.
Nick Kover was knowledgeable, professional, and very nice.